Employee Assistance Programme (EAP)

Our Employee Assistance Programme (EAP) offers free, professional and confidential coaching, counselling and support. EAP is delivered through Telus Health and can be accessed via 0800 360 364.

What services are available?

• EAP support/counselling service which is available face-to-face or over the phone. Clinicians are trained to assist you with everything from mental health to relationships to exercise and sleep – all in complete confidence.
• Phone 0800 360 364
• Telus Health One also offers a  health and wellbeing portal that contains a vast library of health and wellbeing resources. To register follow these instructions

How do I access the Coaching (counselling) service?

1. Phone 0800 360 364 for assistance. A Telus Health support professional will guide you to available clinicians. Or:
2. Email wellbeingsupport@telushealth.com
3. Email OP Health and Wellbeing Partner

Who can access the services?

All Otago Polytechnic staff can access the Telus Health portal.

To be eligible for EAP support, staff must be employed at 0.4FTE or greater, and be a permanent staff member or employed on a fixed term contract that has at least six months remaining at the time they wish to access the service. OP will cover cost of the first three sessions for eligible staff. Should you require further sessions, an anonymous request can be made via your Telus Health Counsellor.

Where can I go for additional support at OP?

• Your formal leader
• A work colleague
• Health and Wellbeing Partner
• A member of the People & Culture team
• Our Chaplain 
• Your union representative from TIASA or TEU

Telus Health scheduled webinars 2024

View and register for free webinars on a variety of topics, including neurodiversity, mental health, eco-anxiety, and diversity. For a full list of topics, dates and to register, click to download a pdf schedule.